Student Financial Services


Payment and Refund Policies

General Information

Find out important payment due dates, learn about the different payment plans, and follow the procedure for requesting a refund.

Q: When is my tuition payment due?

Q: Does the University offer any alternative financing options?

Q: I would prefer to make equal monthly payments throughout the year. Does the University offer such a plan?

Q: My financial aid is more than my charges. How do I get a refund?

Q: What is the tuition refund policy?

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Q: When is my tuition payment due?
A: Tuition and fees are payable in full at the time of registration. Students pre-registering for the fall and spring semesters will be billed in June and December, respectively. Students are responsible for all charges regardless of billing. All payments will be applied to past due balances first.

Students are required to notify the Office of the Registrar of their appropriate billing address and to contact the Office of Student Financial Services if bills are not received. Payments must be made in accordance with University policies, whether or not bills are received. Students may request a current statement of account at the Office of Student Financial Services, Levermore Hall, Lower Level, Room one.


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Q: Does the University offer any alternative financing options?
A: Yes. The University offers a convenient two-payment plan for the fall and spring semesters:
    Fall Semester
    One-half payment plus a $50 fee due on August 1;
    final payment due on October 15.

    Spring Semester
    One-half payment plus a $50 fee due on January 6;
    final payment due on March 15.

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Q: I would prefer to make equal monthly payments throughout the year. Does the University offer such a plan?
A: Yes. The University offers the Tuition Pay Plan, a monthly payment plan which lets you pay in 10 equal monthly installments. Under this plan, payments begin in May, before the fall semester, and continue until February.

For more information, go to Payment Plans.


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Q: My financial aid is more than my charges. How do I get a refund?
A:If a credit balance results from the posting of federal or state financial aid, the University will automatically refund this amount as required by law. Once all of your financial aid has been applied to your account and a credit balance exists, a refund will be issued within 7-10 business days. If you do not receive your refund within 7-10 business days, you may request a refund using the Request a Refund feature in CLASS.

You must select a disbursement method for any refunds you will receive.
» Learn more about your disbursement options

In some instances students may decide to withdraw or change their class registration by adding or dropping courses for a specific semester, which may make them ineligible or over-awarded for all or part of their financial aid. Please review the list below to see if any of these actions are applicable to you. If so, please contact the Office of Student Financial Services at 516.877.3080 to see if there has been or will be an adjustment to your student account.

  • adding courses
  • dropping courses
  • have requested or will be requesting a reduction in your Stafford, PLUS, or alternative loan

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Q: What is the tuition refund policy?
A: Refunds are computed as of the date the Registrar is notified of the withdrawal. The date of the request will determine the tuition liability for the semester. Nonattendance in a course does not constitute an official withdrawal. Students will be held responsible for payment of all tuition and fees until an official withdrawal is presented to the Registrar.

Refunds do not depend on the number of class sessions held or attended. Failure to complete payment is not an official withdrawal. A student who is suspended or dismissed or who withdraws when under investigation for misconduct shall not have tuition refunded for the semester in which such action is taken.

All refunds of credit balances must be requested from the Office of Student Financial Services. All students who withdraw from the University prior to the first day of classes will receive a credit for all tuition and fees, less the mandatory withdrawal fee.

(See Refund Schedule)

Title IV Recipients
Adelphi University's refund policy conforms to the updated version (Section 668.22) of the Higher Education Amendments of 1998. In accordance with federal regulations, students who withdraw from the University and have Federal Title IV financial assistance (Federal Stafford Loan, Federal Parent Loan for Undergraduate Students, Federal SEOG, Federal Perkins Loan, or Federal Pell Grant) that has been credited or could have been credited to their account, will be subject to both federal policy regarding the possible return of Title IV funds awarded AND Adelphi University's policy regarding the possible return of institutional aid awarded. Furthermore, the amount of refundable institutional charges (and/or possible reduction of outstanding balance) will be set by school policy.

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The order of return of Title IV funds at Adelphi University is as follows:

  • Unsubsidized Federal Stafford Loans
  • Subsidized Federal Stafford Loans
  • Federal Perkins Loans
  • Federal PLUS Loans
  • Graduate PLUS Loans
  • Federal Pell Grants
  • Federal ACG/SMART Grants
  • Federal SEOG Grants
  • Other Title IV programs

Read additional information on Title IV Refunds.

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Contact
Office of Student Financial Services
Adelphi University
Levermore Hall, Lower Level Room 1
1 South Avenue
P.O. Box 701
Garden City, NY 11530-0701

p - 516.877.3080
p - ext. 2240 (on campus only)
f - 516.877.3380
e - financialservices@adelphi.edu

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Regular Semester Hours:
Monday through Thursday: 8:30 a.m.-6:00 p.m.
Friday: 9:00 a.m.-4:30 p.m.

Holiday Hours
November 27 - 28, 2014 - CLOSED
December 24, 2014 - January 2, 2015 - CLOSED
January 19, 2015 - CLOSED
May 25, 2015 - CLOSED
July 3, 2015 - CLOSED

Summer Hours: (June 1-August 15)
Monday through Tuesday: 8:30 a.m.-4:30 p.m.
Wednesday: 8:30 a.m.-6:00 p.m.
Thursday: 8:30 a.m.-4:30 p.m.
Friday: 9:00 a.m.-4:30 p.m.


This page was last modified on September 17, 2014.
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